The attic chase was improperly installed by WCI Communities (now Lennar). The insulation that constantly falls from the vents further adds to the problems with the tankless gas water heater. Lennar has still not made the repair.
Lennar has still not made the repair.
Here is the history on this issue that’s gone on for 4.5 years.
Here’s the summary from all of construction issues I keep in a spreadsheet.
*Note: For simplicity, the Lennar and WCI Communities names here are used interchangeably as Lennar took over WCI in February of 2017.
Attic chase issue description
A 12-inch section needs to be added to the attic chase for the make-up air vent for the water heater as it is too short and allows insulation to spill down into the closet and get drawn into the intake.
Original response to the attic chase issue from Joel Fedora
WCI will have 12″ added to the chase.
Lennar in-house legal response to the attic chase issue
Del-Air to extend chase to prevent insulation from falling.
Amanda Buffinton legal response to Lennar about attic chase issue
Accepted. However, Mr. Fannin requests that WCI inspect this area comprehensively. There are multiple issues occurring in one area that seems to suggest a larger cause.
Buffinton response to Lennar outside legal (prior to filing the 558)
No change in WCI response. Mr. Fannin accepts the proposed repair and reserves his rights. However, Mr. Fannin also requests that the insulation that has fallen needs to be cleaned out of the intake of the tankless gas water heater.
Final WCI outside legal response to 558 complaint
WCI offered to resolve this item but the Homeowner canceled the repair.
Note: This is not true at all. See: WCI (Now Lennar Homes) Lied in Their Legal Response. Why?
Lennar executive’s response on 5/22/2017
Add section pipe to attic chase.
Here are the responses over time for cleaning out all the insulation from the tankless gas water heater.
Insulation in water heater issue description
Insulation inside the water heater intake needs to be cleaned out.
Original response to the insulation in water heater issue from Joel Fedora
Accepted.
Lennar in-house legal response to insulation in the water heater issue
WCI will schedule RT Moore to complete this repair.
Amanda Buffinton legal response to Lennar about insulation in the water heater issue
Accepted.
Buffinton response to Lennar outside legal (prior to filing the 558)
Resolved. Mr. Fannin reserves his rights.
Final WCI outside legal response to 558 complaint
WCI offered to resolve this item but the Homeowner canceled the repair.
Note: This is not true at all. See: WCI (Now Lennar Homes) Lied in Their Legal Response. Why?
Lennar executive’s response on 5/22/2017
Turn exhaust pipe to avoid conflict with vent and exhaust pipes. Add blocking to tankless water heater and correct all piping to tankless water heater.
My note on the ongoing Lennar construction issues spreadsheet:
This does not directly address having the insulation cleaned and removed from the tankless gas water heater.
Note: As of the date of this publication, all the Lennar executives went silent and none of the construction repairs were ever made, including the promised replacements of two, improperly installed and defective A/C units causing extensive mold exposure and health issues.