After more than two months of not hearing from the Lennar executives or what they promised, I contacted the Florida Attorney General for the first time.
After not hearing from Mark Metheny of Lennar for more than two months and still not having received the updates he promised, I reached out to the Florida Attorney General’s Office of Pam Bondi. On July 31, 2017, I sent a detailed email through their online contact form and attached links to pictures and videos.
#OMG I've spent the last 10 minutes reading how @krisfannin has been systematically abused by @Lennar Home Builders and the #Florida @AGPamBondi 's office in his 4 yr pursuit of a just settlement for his dangerously defective home! https://t.co/HocmUqVWaU
— John Westra #VR #AR #Innovation (@John_Westra) November 22, 2017
It’s the only information I sent besides some financial and transaction information that was requested from me by the Florida Department of Business and Professional Regulation. They never even contacted me with any questions or for any clarifications.
On August 4, 2017, I received this email from Pam Bondi’s office indicating they were filing an investigation into the matter regarding Lennar and WCI Communities:
Florida Attorney General Pam Bondi received your correspondence regarding WCI Communities and Lennar Homes. Attorney General Bondi asked that I respond.
We appreciate that you consider our office as a source of assistance, and I am sorry for your difficulties. The Attorney General’s Office is concerned with all potentially unfair and deceptive trade practices. We are forwarding your information to the Attorney General’s Consumer Protection Division for review.
We are also forwarding your correspondence to the Florida Department of Business and Professional Regulation (DBPR), the state agency that licenses and oversees the construction industry in Florida. Please contact DBPR directly to follow up:
Florida Department of Business and Professional Regulation
2601 Blair Stone Road
Tallahassee, Florida 32399
Telephone: (850) 487-1395
You may also wish to contact your local county construction licensing board. You may find contact information for local county offices online at: http://www.myflorida.com/counties/
Additionally, the following information about contract issues and civil procedures may help you decide whether or not to pursue a judicial remedy and, if so, how to proceed:
Legal and Binding Contracts
A Civil Case Or A Criminal Case?
Finally, because our office is not at liberty to give legal guidance to individual consumers, if you need legal guidance, please consult a private attorney. The Florida Bar offers a Lawyer Referral Service toll-free at (800) 342-8060 or online at https://www.floridabar.org/public/lrs/.
Thank you for contacting Attorney General Bondi’s office. I hope this proves helpful.
Office of Citizen Services
Florida Attorney General’s Office
PL-01, The Capitol
Tallahassee, Florida 32399-1050
Telephone: (850) 414-3990
Toll-free within Florida: (866) 966-7226
To contact this office again, please visit the Attorney General’s website at www.myfloridalegal.com and complete the on-line contact form. For news on Attorney General Bondi’s efforts to fight fraud, please click the link below and subscribe to the Attorney General’s electronic newsletters:
At this point, I was happy to see some progress made with some of the Florida officials. That wouldn’t last for too long.
Note: As of the date of this publication, all the Lennar executives went silent and none of the construction repairs were ever made, including the promised replacements of two, improperly installed and defective A/C units causing extensive mold exposure and health issues.
Next event with Florida Attorney General’s office: Department of Business & Professional Regulation Complaint Filed Against Lennar