The doors to the outside need to be replaced. Not just mine but most of the ones in this development phase of the Westshore Yacht Club.
Although Bob Harrower, Joel Fedora, and other contractors have adjusted the doors several times, the doors remain defective. When outside and reaching for the door handle, you can feel cool air coming out. I have mosquitos and lizards that get in constantly (although the mosquitos are likely breeding inside the house).
Here is a door upstairs by the balcony. It even lets water inside.
They all have to be slammed shut as well. All of the neighbors have become used to hearing doors slamming. Although WCI originally indicated it was a homeowner maintenance issue, this issue was reported first in the summer of 2013 and just weeks being in my new Lennar home.
Here’s the summary from all of construction issues I keep in a spreadsheet.
*Note: For simplicity, the Lennar and WCI Communities names here are used interchangeably as Lennar took over WCI in February of 2017.
2013-2014 – First issues were reported to WCI. The initial responses were from Joel Fedora who is now a Vice President of Construction with Lennar.
Late-2014 – Towards the end of the year, I retained Amanda Buffinton (at the time a shareholder at Bush Ross) to start working the legal side of the issues, because nothing was getting resolved. The first Lennar in-house legal response happens around this time.
July 2015 – The case expands and WCI moves the case from in-house to outside legal. The outside legal responses are from this time.
September 2015 – Amanda Buffington files a 558 complaint against WCI/Lennar to start the process of filing a construction lawsuit.
October 2015 – Lennar’s outside legal sends a response to the 558 complaint. Their response was completely untrue. It’s the same attorney who provided the first outside legal response in July 2015.
Defective door description
All exterior doors (main front, main back, guest retreat and guest retreat patio) need striker plate adjustments so that they latch when closed. Doors are defective as they are not fitted properly.
Original response to defective doors from Joel Fedora
WCI will have a trim carpenter adjust the strike plates to ensure that they close properly. WCI offers a one-time adjustment per the warranty. This is a homeowner maintenance issue, and the doors will continue to need adjustments in the future because of the constant use and weight of the doors.
Lennar in-house legal response to door issue
American Building Supply will adjust the doors and strike plates.
Amanda Buffinton legal response to Lennar about defective doors
Unacceptable response. More is needed.
WCI has made adjustments several times and the repairs are never sustainable. Mr. Fannin has complained of these issues since the second week of being in the home. The doors are in obvious need of adjustment as there are mosquitos in the upstairs office.
Additionally, you can see light coming out of the breezeway door. Mr. Fannin believes that the door misalignments may also be affecting the A/C unit that is being overstressed. Noise levels in the guest retreat are unacceptable and water has entered in the top door. The bottom door moves and adjusts constantly.
There is a greater issue that is occurring and it is WCI’s responsibility to fix these items. With the warming weather, Mr. Fannin has recently discovered that there are more gnats and mosquitos that are entering the main house and the guest retreat.
WCI needs to determine whether this is caused by the plumbing issues, the loose doors or windows or water intrusion issues.
Buffinton response to Lennar outside legal (prior to filing the 558)
Resolved. Mr. Fannin will allow WCI to attempt to fix the problem although Mr. Fannin reserves his rights to seek damages to the extent that the suggested repair does not resolve the situation.
My note that is in the spreadsheet and entered in 2015:
I will allow one more attempt and after which the doors should close with normal force required, and my gauge will be of airflow out, noise reduction and water intrusion tests. Again, they have done this same process three other times but will attempt one more just for the sake of doing it.
Here was Amanda Buffinton’s response back to me in the spreadsheet:
Final WCI outside legal response to 558 complaint
WCI offered to resolve this item but the Homeowner canceled the repair.
Note: This is not true at all. See: WCI (Now Lennar Homes) Lied in Their Legal Response. Why?
Lennar executive’s response on 5/22/2017
Adjust striker plates on the main front, main back, guest retreat and guest retreat patio to close tighter.