Defective Sliding Door Lock | My Lennar Home

Defective Sliding Door Lock

The lock on the master bathroom sliding door is defective. It’s locked me in three times with the first happening shortly after I closed on my Lennar home. It’s one of more than 80 ongoing construction issues in a new construction home.

The first time the lock broke was in on September 4, 2013. There were several issues with this door, including warping that happened earlier in the summer and just a couple of months after closing on the new home. I texted Joel Fedora of Lennar to find out what I should do.

message to joel fedora about defective sliding door lock lennar construction defects westshore yacht club

The defective sliding door lock first locked me out in September 2013, per this message to Joel Fedora of Lennar (formerly WCI Communities).

I reported the issue again to Joel Fedora, Rick Barber and Mike Meeks of WCI/Lennar again in 2014. Ironically this happened a year to the date of my previous message.

joel fedora message 2014 defective sliding door lock wci communities lennar westshore yacht club

One year to the day, I reported the defective sliding door lock again to Joel Fedora of Lennar.

Needless to say, the defective lock remains off to this day – more than four years after it was first reported.

defective sliding door lock lennar construction issues westshore yacht club joel fedora2

The defective sliding door lock remains off more than four years after it was originally reported to Joel Fedora of Lennar.

Here’s the summary of the issue from all of Lennar construction issues I keep in a spreadsheet. Note this issue could also be caused by the extensive water intrusion issues and damage as well as that none of the tops and bottoms of the door edges were painted to protect from water damage, moisture, and warping.

*Note: For simplicity, the Lennar and WCI Communities names here are used interchangeably as Lennar took over WCI in February of 2017.

Quick Lennar Construction Issues Timeline

2013-2014 – First issues were reported to WCI. The initial responses were from Joel Fedora who is now a Vice President of Construction with Lennar.

Late-2014 – Towards the end of the year, I retained Amanda Buffinton (at the time a shareholder at Bush Ross) to start working the legal side of the issues, because nothing was getting resolved. The first Lennar in-house legal response happens around this time.

July 2015 – The case expands and WCI moves the case from in-house to outside legal. The outside legal responses are from this time.

September 2015 – Amanda Buffington files a 558 complaint against WCI/Lennar to start the process of filing a construction lawsuit.

October 2015 – Lennar’s outside legal sends a response to the 558 complaint. Their response was completely untrue. It’s the same attorney who provided the first outside legal response in July 2015.

Defective door lock issue description

Master Sliding Door Lock – On September 4, 2013, Mr. Fannin first reported to Joel Fedora at WCI that the lock between the master bedroom and the adjoining bathroom locked automatically when Mr. Fannin closed the bathroom door and was very difficult to open. On September 4, 2014, Mr. Fannin again experienced the same problem and reported it to Richard Barber, Joel Fedora and Mike Meeks at WCI. Mr. Fannin woke to fill a glass of water and found himself locked out of his bathroom. He removed the lock altogether because of his frustration. Mr. Fannin recently experienced the same issue again. This is a minor problem that should be repaired by WCI without further discussion. It has been reported numerous times and is a source of constant frustration.

Original response to defective door lock issue from Joel Fedora

Door will be repaired.

Lennar in-house legal response to defective door lock issue

Per 6-30-15 letter from WCI counsel, the repair for this issue is an adjustment to the door. Even though the home is no longer under warranty, WCI will inspect and adjust the door if needed.

Amanda Buffinton legal response to Lennar about defective door lock issue

Mr. Fannin accepts WCI’s response and reserves his rights.

Buffinton response to Lennar outside legal (prior to filing the 558)

Mr. Fannin accepts WCI’s response and reserves his rights.

Final WCI outside legal response to 558 complaint

WCI offered to resolve this item but the Homeowner canceled the repair.

Note: This is not true at all. See: WCI (Now Lennar Homes) Lied in Their Legal Response. Why?

Lennar executive’s response on 5/22/2017

Replace the lock between the master bedroom and the adjoining bathroom.

Lennar has still not completed the repair and has largely become silent since wanting to do more inspections, including an environmental inspection.