Jim Yeadon Confirms Both A/C Units Replaced | My Lennar Home

Jim Yeadon Confirms Both A/C Units to Be Replaced

Shortly after our confusing conversation on August 14, 2017, Jim Yeadon of Lennar confirms that both defective A/C systems will be replaced and we start coordinating the dates.

I send this email to Jim on August 18, 2017 (I’m adding links to other communications and articles if you need context or more information):

Dear Mr. Yeadon:

Per our discussion on Monday, August 14, 2017, I am still reviewing notes and discrepancies that were determined on the last conference call with your leadership, Mark Metheny.

In the interim, I would like to schedule the replacement of the A/C systems as indicated in the August 10, 2017, letter from Christine Green, Associate General Counsel.

As you recall, although the letter indicates ‘system,’ you assured me that Lennar means the entire property which includes the separate system in the guest retreat. As you can imagine, since it continues to develop mold even after cleaning and has cut gaps at the ceiling, it is of utmost importance that this be replaced as soon as possible. This was also a part of my original confusion as the original report made no mention of the extensive, visible mold on the system nor the gaps in the back of the system.

The referenced items are in the document, Fannin – Exhibit B to the Work Authorization and Release 5-19-17.

If you could please provide me some dates as well as an estimate of the amount of time each replacement will take, I would be grateful. I would prefer to not have both systems out at the same time given the temperatures and to minimize any further disruption to my work.

Sincerely,
Kris Fannin


In reality, my ‘reviewing notes and discrepancies’ was actually for this website. I was starting to organize everything, because I was tired of doing the work, being ignored and feeling confused by all the contradictions from the ongoing communications.

If I was going to put the effort in, it was going to be for my benefit to never have to explain and re-explain all of this constantly. I wasn’t the one that just stopped communicating, so I wasn’t going to continue to do the work for Lennar. It had been a very long more than four years at this point, and I was sick and tired of having to constantly reset everything because of this builder.

On August 29, 2017, I receive this email from Jim Yeadon:

Mr. Fannin,

We stand ready to make the HVAC repairs as we discussed, this includes replacing both units. When would you like to schedule these repairs? One unit will be replaced daily over the course of two days. The work will be conducted between 8am and 5pm. Lodging accommodations will not be required. Please advise.

Kind Regards,

Jim Yeadon

Director of Customer Relations

Tampa Division
Lennar Homes, LLC

jim yeadon ac repair lennar construction problems

Email from Jim Yeadon of Lennar.


I sent this reply to Jim on August 31, 2017:

Jim-

Thank you for this update. I didn’t want to send this to everyone on the list.

First, sorry for the delayed response. I had a family emergency week before last that took me out for a while and then became really sick myself. I am just getting back to trying fulltime.

If I could ask until early next week to coordinate appointments and then get you the other information for the other repairs, I would much appreciate it. I am just trying to get caught up as quickly as possible at this point.

There is also some noxious smell/gas coming from the upstairs cabinet (the pipes inside). I need have that looked at before I bring the dogs up here because it even gives me a headache.

Thanks for your understanding. Sorry – I didn’t want to do a reply all to everyone else on the HVAC email.

Kris

reply to jim yeadon lennar ac issues 08312017

My reply to Jim Yeadon of Lennar on August 31, 2017.


Guess what had happened right before I got sick? I had another A/C outage and got sick after the repair. Very similar to after the first Lennar inspection that seemed to make me sick. It always seems to happen when the attic is open and repair people are up there shifting everything around.

Everything with Hurricane Irma started right at this time. The entire state of Florida started tracking the hurricane shortly after this so things became understandably delayed.

Next Lennar communication: Jim Yeadon Email About Bad A/C Units

Previous Lennar communication: Call With Jim Yeadon of Lennar: A/C Repair Means Replace and System Means Two Systems