Answer to Mark Metheny’s Question | My Lennar Home

I Answer Mark Metheny’s Question – “How Can We Make This Right?”

I answer the question that Mark Metheny, a Lennar senior-executive, – “How can we make this right?” Months later, the three Lennar executives I was working with would go completely silent. As you’ll learn, ignoring homeowners and going silent on warranty claims is a pattern of Lennar.

On March 2, 2017, Mark Metheny along with two of his senior executives at Lennar met at my house to discuss the extensive ongoing issues in my new-construction home. The question he left me to answer was how Lennar could make all this right since the takeover of WCI Communities.

After some coordination, we scheduled the call for the afternoon of March 9, 2017.

6111 yeats manor Drive Tampa mark metheny email confirming march 7 call - lennar homes

Mark Metheny email to me confirming when he would call me on March 7, 2017.

confirming receipts of mark metheny email to call lennar homes

My email to Mark Metheny confirming our call.

Also included in the communications coordinating our time were Jim Yeadon and Steve Smith.

In summary, I told him that I wanted a buyout from Lennar. Here was my reasoning:

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Mark Metheny stated he was not aware of any case that Lennar did a buy-back of a home. He indicated it was out of his realm of authority to authorize, but would start bringing the proposal to his leaders.

I thanked him for that and he said he would be in touch soon.  The call from Mark Metheny of Lennar lasted 13 minutes.

Mark Metheny Call Log March 7 2017 - Lennar Homes

I told Mark Metheny of Lennar during our 13-minute call that I wanted a buy-back from Lennar at this point.

Note: As of the date of this publication, all the Lennar executives went silent and none of the construction repairs (totaling nearly $300,000) were ever made, including the promised replacements of two, improperly installed and defective A/C units causing extensive mold exposure and health issues.

Next Lennar Communication: Mark Metheny – Lennar Wants to Inspect Construction Issues

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