I am asking my Construction Manager to reach out and you can discuss with him your situation in regard to the issues with your home.
Below is the customer service message Mr. Fannin sent. Please take a look and reach out to Mr. Fannin.
I responded to Thomas Snelling and Marvin Dryden promptly with this email:
Shortly after, I thought I would send the more pertinent parts of this site to facilitate the initial conversation, so I sent this email to Thomas Snelling and Marvin Dryden with the relevant links:
Thomas, Marvin and RoseMary-
I have been organizing a lot of information to help facilitate conversations around these issues. These might be helpful to read before we talk to provide you some higher-level background information.
- Background Information and History of My Lennar Home
- People Get Sick in My Lennar Home
- My Lennar Home is Making Me Sick
There is also a section on the ongoing construction problems and communications with Lennar. I’m trying to update often, so not everything is there as of yet.
None of the links are clicked or viewed – I receive a response
I noticed that none of the links to the email were clicked, yet I received a response just a little over an hour later indicating that Mayor Buckhorn’s office essentially couldn’t be of any assistance in the matter.
@Lennar your houses are absolutely the epitome of INCOMPETENCE. You should be ashamed. When our neighbors are professional tradespeople and explain to us what you did wrong, it is mind boggling how poorly these houses are "built."
— Amy Cole (@amycole96) January 4, 2018
Here is the email:
Of course we feel badly about the things that are happening to you because of your home. The Planning and Development group issues a review and approve the land use, issue a permit, and complete inspections on the structure based on the minimum standard of construction. We do NOT perform quality control or even inspect components beyond the minimum standard provided by the code. So for example we do NOT water test a new roof. It may be leaking, but still installed per the minimum standard of the code. The licensed contractor would have a responsibility to repair the conditions that come from that deficiency, and they even provide you a 1 year warranty to cover those types of deficiencies. Your contractor, Lennar homes would be your point of contact for warranty repairs during that period.
I researched your project and it had all of the required inspections. So our position would be that the home was constructed to the “minimum standard” of construction provided by the Florida Building Code (at the time of the permit). That doesn’t mean that there were not flaws or deficiencies. It simply means that what we inspected was to the minimum standard of construction.
Clearly your best path is to litigate this as a civil matter. We the permitting authority, do not have the ability to go back on a project that was final this long ago. Once again, the best path for resolution for you is to pursue civil resolution.
Please feel free to reach out to me at any time if you have further questions,
Construction Services Center Manager, Planning and Development
This email prompted a ton of questions from me. The next email from the Mayor’s office answers the questions I have. I’m not sure if the answers made me scared, mad or confused.
Even with nearly $300,000 of documented structural defects in the home, Bob Buckhorn’s office maintains that the home met home construction codes and passed inspection. His office is primarily responsible for issuing permits and ensuring the construction meets code.
Sounds like a deep-rooted situation. Follow the 💰💰💰trail…you'll find out who's protecting the company.
— Dr. Florida Starks (@drflostar) November 13, 2017
Next communication from Mayor Bob Buckhorn’s office: Q&A With Tampa Mayor’s Office – I’m Confused Now
Previous communication from Mayor Bob Buckhorn’s office: Message to Mayor Buckhorn – “Can You Please Help?”
Code Violations and Bad and Unsafe Workmanship are the reasons behind this inspection . Do I trust anyone affiliated with Lennar ? Absolutely Not. Have No Idea who Lennar has in their pockets . pic.twitter.com/EiaeRngtMY
— Neal Diamond (@DiamondNealauto) January 4, 2018