Electrical issues have plagued my new construction Lennar home since day one. They continue more than four years later. However, you would think getting the circuit breaker labels correct would be an easy win for Lennar.
It all started when an A/C contractor (I’ve had more than 20 A/C malfunctions in 4.5 years) got shocked during a repair. We then realized the electrical circuit breaker labels were incorrect.
Bob Harrower ‘fixes’ the circuit breaker labels
Bob Harrower had the WCI Communities (now Lennar) come out to fix it early in June 2013. After another A/C outage and another shock during the repair, it was clear the circuit breaker labels were still not correct.
Joel Fedora ‘fixes’ the circuit breaker labels
Later that summer, Joel Fedora – still new to WCI and Lennar at the time – stepped in to take care of the extensive construction problems that had been worked but still not repaired. One of them was electrical. He brought in a third-party electrical firm he had worked with before at his previous construction company.
Incidentally, this third-party electrical company – that WCI brought in through Joel Fedora – was one of the reasons WCI claimed I voided my warranty. That gives you an idea of the logic I’ve been working with for more than 4.5 years.
They spent at least a couple of hours working to map the circuit breaker labels correctly. They failed.
Jamie Moore tried one more quick time somewhere along the way. After countless repair people in the home and just as many shocks, it was clear that the circuit breaker labels were still not right.
Lennar ‘fixes’ the circuit breaker labels during an electrical inspection
When Rick Hudak, Director of Quality Assurance with Lennar, was here during an electrical inspection, his electricians worked to map the labels correctly. However, this is what they left:
Steve Smith, Director of Construction at Lennar, assured me during one of our final conference calls that the circuit breaker labels would be properly affixed to the electrical panel (as they are required to be).
Lennar has still not made the fix.
Here is the history on this issue that’s gone on for 4.5 years.
Here’s the summary of all of construction issues I keep in a spreadsheet.
*Note: For simplicity, the Lennar and WCI Communities names here are used interchangeably as Lennar took over WCI in February of 2017.
2013-2014 – First issues were reported to WCI. The initial responses were from Joel Fedora who is now a Vice President of Construction with Lennar.
Late-2014 – Towards the end of the year, I retained Amanda Buffinton (at the time a shareholder at Bush Ross) to start working the legal side of the issues, because nothing was getting resolved. The first Lennar in-house legal response happens around this time.
July 2015 – The case expands and WCI moves the case from in-house to outside legal. The outside legal responses are from this time.
September 2015 – Amanda Buffington files a 558 complaint against WCI/Lennar to start the process of filing a construction lawsuit.
October 2015 – Lennar’s outside legal sends a response to the 558 complaint. Their response was completely untrue. It’s the same attorney who provided the first outside legal response in July 2015.
Electrical panel label issue description
The breaker box in the laundry room of the main house needs to be labeled properly/re-indexed as needed to properly identify all circuits. WCI had relabeled during one of the repair visits in 2013 but it is still incorrectly configured/labeled and presents a hazard.
Original response to circuit breaker labels issue from Joel Fedora
Del-Air will check the panel and label where needed (WCI will ensure that it is fixed accordingly).
Lennar in-house legal response to label issue
Amanda Buffinton legal response to Lennar about circuit breaker label issue
Resolved. Mr. Fannin reserves his rights.
Buffinton response to Lennar outside legal (prior to filing the 558)
None – it stood.
Final WCI outside legal response to 558 complaint
WCI offered to resolve this item but the Homeowner canceled the repair.
Note: This is not true at all. See: WCI (Now Lennar Homes) Lied in Their Legal Response. Why?
Lennar executive’s response on 5/22/2017
New reindexing done.
My notes in the final column for the issue: Lennar will relabel.