This will show you what a fight it is to get anything done with Lennar warranty repair. Lennar claims I homeowner voided the warranty by installing fans in fan boxes.
Immediately after I moved in, I realized that each time the A/C would turn on, the television would flicker or reset. The lights flicker and dim throughout the house and not just here. Here are some of the communications Joel Fedora of Lennar and I had about this ongoing electrical issue. This also happened when there was lightening. Every time there was lightning. I had never experienced anything like this and it happened constantly.
Yes – this issue has been going on for years. As you’ll see in the responses below, they’ve changed over the years. At one point the builder insisted that I voided the warranty because I had fans installed in the fan boxes. What did they expect to have installed there? A fish tank? Although because of the rusting and corroding of the metal inside of my fans, maybe they did expect a fish tank. This gives you an idea of how much effort it takes on the most basic things to get Lennar to act on in a reasonable way.
As a reminder, the builder also still cannot get the circuit breaker labeled correctly in the electrical panel.
This was one of the many issues we were going to revisit during additional inspections and before Lennar basically went silent. There are several issues happening in this area, including the rusting and metal corrosion on the insides of my ceiling fans.
Here’s the summary of the issue from all of Lennar construction issues I keep in a spreadsheet.
Note: As of the date of this publication, all the Lennar executives went silent and none of the construction repairs were ever made, including the promised replacements of two, improperly installed and defective A/C units causing extensive mold exposure and health issues.
*Note: For simplicity, the Lennar and WCI Communities names here are used interchangeably as Lennar took over WCI in February of 2017.
Television flickering when A/C comes on issue description
Despite the fact that the television in the living room of the main house is on its own circuit, it trips (blinks out) every time the AC unit kicks on. This is not NORMAL and must be fixed.
Original response to television flickering when A/C comes on issue from Joel Fedora
No action to be taken by WCI. As advised in the home inspector’s report, WCI had a 3rd party licensed electrician evaluate the concern in July 2013. There is no electrical issue, and a dedicated circuit was run to the TV.
Lennar in-house legal response to television flickering when A/C comes on issue
No action. WCI had a third party licensed electrician evaluate the concerns in July 2013. There is no electrical issues. Owner altered wiring, adding fans and the existing circuits were no longer adequate. This action voids the warranty.
Amanda Buffinton legal response to television flickering when A/C comes on issue
Unacceptable response. There is something wrong with the electrical wiring in the house and the TV should not blink when the AC unit turns on. Adding residential fans to a home should never void a warranty as the home is pre-wired for the homeowner to add fans after construction. To claim that adding ceiling fans caused an electrical issue is nonsensical. Mr. Fannin demands that WCI have another contractor review the electrical issues in the home.
Buffinton response to Lennar outside legal (prior to filing the 558)
No change in WCI response. The parties are at an impasse on this particular issue. Joel Fedora of WCI manipulated the wiring himself by hiring a non-WCI vendor to make changes. Any wiring changes that were made were completed through a WCI representative. Mr. Fannin demands that this issue be resolved.
Final WCI outside legal response to 558 complaint
WCI had a third party licensed electrician evaluate the concerns in July 2013. There is [sic] no electrical issues. Owner altered wiring, adding fans and the existing circuits were no longer adequate. This action voids the warranty. This is not a construction defect.
Lennar executive’s response on 5/22/2017
No notes added by Lennar executives. This is one of many of the issues we were to revisit during additional inspections. These inspections have never happened. I haven’t heard back from the three Lennar executives I was working with for months.