I sent an email to Jim Yeadon – Director of Customer Relations at Lennar – about promised mold remediation caused by two, defective A/C systems but he doesn’t address any of it.
Here is the email response that Jim sent on November 3, 2017:
Thank you for your email. The compressors and plenums would be replaced. The duct systems would remain in place. Please provide several dates that you are available to schedule the replacement of the A/C system and we will do our best to accommodate those dates. Several months ago, you indicated that you were uncomfortable signing a Work Authorization and Release for the repairs Lennar offered to address as a courtesy to you. The A/C replacement is offered without requiring a release.
Director of Customer Relations
Lennar Homes, LLC
My response to Jim Yeadon’s email
On the same day – November 3, 2017, I send this response to Jim Yeadon (I’ll insert relevant links that were not in the original email in order to give you context):
Thank you. This is my concern is that none of the mold is being addressed. That’s part of what is impacting my health. I got very sick after the inspection, and am fearful of what might happen when all that is brought out without proper remediation of all the damage caused by the faulty units. This is what we were working on before everything just stopped.
Hope that makes sense.
No response from Jim Yeadon, so I send another email
Are there any updates to this? Thank you.
It should come as no surprise at this point based on Lennar’s communication patterns of just going silent, that I still have heard nothing from Jim Yeadon.
Previous Lennar communication: Emails to Lennar’s Jim Yeadon Concerning Mold Issues