Jim Yeadon of Lennar responds to my email about promised mold remediation at 6111 Yeats Manor Drive caused by two, defective A/C systems but doesn’t address any of it.
I sent an email to Jim Yeadon – Director of Customer Relations at Lennar – about promised mold remediation caused by two, defective A/C systems but he doesn’t address any of it.
Here is the email response that Jim sent on November 3, 2017:
Thank you for your email. The compressors and plenums would be replaced. The duct systems would remain in place. Please provide several dates that you are available to schedule the replacement of the A/C system and we will do our best to accommodate those dates. Several months ago, you indicated that you were uncomfortable signing a Work Authorization and Release for the repairs Lennar offered to address as a courtesy to you. The A/C replacement is offered without requiring a release.
Thank you.
Jim Yeadon
Director of Customer Relations
Tampa Division
Lennar Homes, LLC
My response to Jim Yeadon’s email
On the same day – November 3, 2017, I send this response to Jim Yeadon (I’ll insert relevant links that were not in the original email in order to give you context):
Jim,
Thank you. This is my concern is that none of the mold is being addressed. That’s part of what is impacting my health. I got very sick after the inspection, and am fearful of what might happen when all that is brought out without proper remediation of all the damage caused by the faulty units. This is what we were working on before everything just stopped.
Steve had indicated that it would all be addressed together (meaning the mold issues along with the A/C system and ducts) as they were all the result of the faulty systems.
Hope that makes sense.
Thank you.
Kris
No response from Jim Yeadon, so I send another email
One week later, on November 10, 2017, after not having received a response from my previous email, I sent this email to Jim Yeadon of Lennar:
Jim-
Are there any updates to this? Thank you.
It should come as no surprise at this point based on Lennar’s communication patterns of just going silent, that I still have heard nothing from Jim Yeadon.
Note: As of the date of this publication, all the Lennar executives went silent and none of the construction repairs were ever made, including the promised replacements of two, improperly installed and defective A/C units causing extensive mold exposure and health issues.
Previous Lennar communication: Emails to Lennar’s Jim Yeadon Concerning Mold Issues
Don’t buy from them. We had a Lennar home built in Texas and they left our drains open slightly, leading to about 8 years of toxic mold exposure. They did fix the bathroom but ignored our complaint about our persistent toxic mold illness that nearly killed us.
— Denise (@Crossroads_30) November 30, 2017